Terms & Conditions for Tokyo Biking Tours
Introduction
Welcome to Tokyo Biking Tours, the leading provider of unmatched biking experiences in Tokyo. We are committed to offering you an unforgettable adventure through this beautiful city, where tradition blends seamlessly with modernity. Please read and understand our terms and conditions to ensure your safety and enjoyment during our tours.
1. Booking
To reserve your spot on one of our tours, you must complete our online booking form or contact our friendly customer service team. A confirmation email will be sent to you once your booking is confirmed. Please provide accurate information during the booking process to ensure a smooth experience for everyone.
2. Tour Requirements
Our biking tours are suitable for individuals of varying fitness levels and ages. However, participants must be at least 12 years old or accompanied by a responsible adult. It is essential that all participants wear appropriate bicycling attire and closed-toe shoes for their own safety.
3. Safety
At Tokyo Biking Tours, your safety is our top priority. Our experienced guides are well-versed in local traffic regulations and will provide you with a comprehensive safety briefing before the tour. It is crucial that you follow their instructions and adhere to the rules of the road.
4. Equipment
We provide high-quality bicycles and safety equipment, including helmets and reflective vests, for all participants. It is imperative that you use the provided equipment correctly and maintain its integrity throughout the tour. Any damage caused to the equipment due to negligence may result in additional charges.
5. Payment and Cancellation
A full payment is required at the time of booking to secure your reservation. We accept major credit cards and PayPal. If you need to cancel or reschedule your tour, please notify us at least 48 hours in advance to receive a full refund. Cancellations made within 48 hours of the tour will incur a 50% cancellation fee.
6. Liability
While Tokyo Biking Tours takes every precaution to ensure your safety, participation in our tours is at your own risk. We are not liable for any accidents, injuries, or loss of personal belongings that may occur during the tour. We highly recommend obtaining appropriate travel insurance to cover any unforeseen circumstances.
7. Weather Conditions
Our biking tours operate rain or shine, as long as weather conditions do not pose a significant risk to safety. In the event of adverse weather, we reserve the right to modify or cancel the tour. If we cancel the tour due to inclement weather, you will receive a full refund or the option to reschedule.
8. Code of Conduct
We expect all participants to behave responsibly and respectfully towards their fellow riders, pedestrians, and the local community. Disruptive or offensive behavior will not be tolerated and may result in immediate expulsion from the tour without refund.
9. Intellectual Property
All content, including text, images, and logos, on the Tokyo Biking Tours website is protected by copyright laws. Any unauthorized use or reproduction of our intellectual property is strictly prohibited.
10. Changes to Terms and Conditions
Tokyo Biking Tours reserves the right to modify, amend, or update these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms and conditions periodically to stay informed about any updates.
Conclusion
Thank you for taking the time to read our terms and conditions. By booking a tour with Tokyo Biking Tours, you acknowledge and agree to abide by these terms and conditions. We look forward to providing you with an extraordinary biking experience in the vibrant city of Tokyo.
For further information or any inquiries, please don't hesitate to contact our dedicated customer service team. We are here to assist you and ensure you have an amazing time exploring Tokyo on two wheels!
