Frequently Asked Questions - Tokyo Biking Tours

Jan 1, 2023
Atlanta Tours

About Tokyo Biking Tours

Welcome to Tokyo Biking Tours! We are delighted to provide unique and unforgettable biking experiences in the vibrant city of Tokyo. Whether you are an avid cyclist or simply looking for an exciting way to explore Tokyo, our tours are designed to cater to all levels of experience and interests.

Booking and Availability

How do I book a tour?

Booking a tour with Tokyo Biking Tours is quick and easy. Simply navigate to our website and choose the tour that appeals to you the most. Click on the 'Book Now' button and follow the instructions to secure your spot. We recommend booking in advance to guarantee availability, especially during peak seasons.

What is the availability of your tours?

Our tours are available throughout the year, with different options to accommodate various preferences and weather conditions. We have morning, afternoon, and evening tours, each offering a unique perspective of Tokyo. Please check our website for specific available dates and times for each tour.

Can I make changes to my booking?

We understand that plans may change, and we strive to be as flexible as possible. If you need to make changes to your booking, please contact our customer support team with your request. We will do our best to accommodate your needs, depending on availability.

Tour Information

What is included in the tour?

Our tours are all-inclusive, providing you with everything you need for a fantastic biking adventure. Each tour includes a high-quality bicycle, safety equipment, an experienced guide, and any necessary entrance fees. Additionally, some tours may include refreshments and snacks. Please refer to the specific tour details for more information.

How long are the tours?

The duration of our tours varies depending on the selected option. On average, our tours range from 2 to 4 hours, allowing you to immerse yourself in the sights and sounds of Tokyo without feeling rushed. We believe in providing a relaxed and enjoyable experience for all participants.

Are the tours suitable for all fitness levels?

Yes, our tours are designed to cater to all fitness levels. We offer a variety of biking routes, each with different difficulty levels. Whether you are a seasoned cyclist or just starting, we have a tour that suits your needs. Our guides will ensure that the pace is comfortable for everyone in the group.

Safety and Equipment

Do I need any biking experience to join the tours?

No prior biking experience is necessary to join our tours. Our guides will provide a brief introduction to biking techniques and safety guidelines before the tour begins. We prioritize safety and aim to create a worry-free biking experience for all participants.

What safety measures are in place?

Your safety is our top priority. We carefully select biking routes that prioritize bike lanes and low-traffic areas. Our guides are experienced and certified in first aid, ensuring that you are in capable hands throughout the tour. We also provide helmets and other necessary safety equipment for all participants.

What should I wear and bring for the tour?

We recommend wearing comfortable clothing suitable for biking. Dress according to the weather conditions and consider bringing a light jacket or sunscreen if necessary. It is also advisable to wear closed-toe shoes for your safety. Don't forget to bring a valid ID, as well as any personal items you may need during the tour.

Payment and Cancellation

What are the accepted payment methods?

We accept various payment methods, including major credit cards and online payment platforms. You can select your preferred method during the booking process on our website. Rest assured that our payment system is secure and your personal information will be handled with the utmost confidentiality.

What is the cancellation policy?

If you need to cancel your booking, please inform us as soon as possible. Our cancellation policy varies depending on the tour and the notice given. For detailed information about our cancellation policy, please refer to our terms and conditions or contact our customer support team directly.

Contact Us

Should you have any other questions or require further assistance, please do not hesitate to reach out to our friendly customer support team. We are available via phone, email, or live chat, and we are more than happy to help you with any queries you may have.

Thank you for considering Tokyo Biking Tours for your unforgettable biking adventure in Tokyo. We look forward to welcoming you and creating lasting memories together!